Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and EcoEnerg-Techz UK ("Company," "we," "us," or "our") regarding your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms.

2. Company Information

EcoEnerg-Techz UK is a company registered in England and Wales.

3. Services Provided

We provide the following services:

• Solar panel installation and maintenance
• Wind energy system installation
• Energy storage solutions
• Energy efficiency audits and consulting
• Smart home integration services
• Ongoing maintenance and technical support

4. Website Use

4.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Transmit any harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the website's functionality
• Use automated systems to access the website without permission

4.2 Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by EcoEnerg-Techz UK and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

5. Service Contracts

5.1 Quotations and Estimates

All quotations and estimates are valid for 30 days unless otherwise specified. Prices may be subject to change based on site conditions, material costs, and regulatory changes.

5.2 Service Agreements

Specific terms for energy system installations and services will be detailed in separate service agreements. These Terms supplement but do not replace specific service contracts.

5.3 Payment Terms

Payment terms will be specified in individual service contracts. Generally, payment schedules may include:

• Deposit upon contract signing
• Progress payments during installation
• Final payment upon completion and commissioning

6. Warranties and Guarantees

6.1 Service Warranty

We warrant our installation and service work for a period of 2 years from completion date, covering defects in workmanship.

6.2 Product Warranties

Equipment and products are covered by manufacturer warranties, which we will pass through to customers. Warranty periods vary by product type and manufacturer.

6.3 Performance Guarantees

Energy system performance guarantees, where applicable, will be detailed in specific service agreements and are subject to proper system maintenance and normal operating conditions.

7. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific service giving rise to the claim
• We shall not be liable for indirect, consequential, special, or punitive damages
• We are not liable for delays or failures due to circumstances beyond our reasonable control
• Our liability for website use is limited to the maximum extent permitted by law

8. Indemnification

You agree to indemnify and hold harmless EcoEnerg-Techz UK from any claims, damages, or expenses arising from:

• Your breach of these Terms
• Your misuse of our website or services
• Your violation of applicable laws
• Any false or misleading information you provide

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Termination

We reserve the right to terminate or suspend your access to our website immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the website ceases immediately.

11. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, or supply chain disruptions.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Dispute Resolution

We encourage informal resolution of disputes through direct communication. For formal disputes:

• Initial complaints should be submitted in writing to our customer service team
• We will respond within 14 business days
• If unresolved, disputes may be referred to mediation or arbitration
• Consumer rights under UK consumer protection laws remain unaffected

14. Consumer Rights

If you are a consumer, you have specific rights under UK consumer protection legislation, including the Consumer Rights Act 2015. Nothing in these Terms affects those statutory rights.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website or services after changes constitute acceptance of the modified Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and EcoEnerg-Techz UK regarding your use of our website and services.

18. Contact Information

For questions about these Terms of Service, please contact us: